Blog

How to Get a Professional Email Address with Wix

15 Apr 2025 · Watch on YouTube

If you're running a business website on Wix, a professional email address is one of the easiest ways to boost your credibility. Instead of using a generic Gmail account, you can have something like [email protected] — and Wix makes it surprisingly simple to set up.

In this guide, we'll walk through the exact steps to create a business email with Wix using Google Workspace, so your brand looks polished from day one.

1. What Is a Professional Email Address?

A professional email address uses your own domain name instead of a third-party provider. So rather than [email protected], you'd have something like [email protected].

This small change makes a big difference. Customers and partners immediately take you more seriously when your email matches your website domain.

2. Why You Need a Business Email for Your Wix Website

Generic email addresses can hurt your credibility. When a potential client receives an email from [email protected], it signals that you run a real, established business.

It's also great for consistency. You can put the same email address on your homepage, business cards, invoices, and anywhere else you market yourself.

3. How to Set Up a Professional Email Address with Wix

Setting up your business email inside Wix takes just a few minutes. Here's how to do it:

Step 1: Open Email Settings in the Wix Dashboard

Log into your Wix account and go to your Dashboard. From there, click on Settings in the left-hand menu, then select Business Email.

This is where you can configure one or more professional email addresses connected to your domain.

How to Get a Professional Email Address with Wix

Step 2: Choose Your Email Address

You can create any email address you like — common choices include info@, hello@, support@, or contact@ followed by your domain name.

Think about what makes sense for your business. A single-person brand might just use their first name, while a business with a team might want a general inbox like info@.

How to Get a Professional Email Address with Wix

Step 3: Select the Number of Email Accounts

Wix charges per email address, so it's worth thinking about how many you actually need upfront. If you're a solo business owner, one address is usually plenty.

If you have multiple employees or departments, you can add more accounts — just keep in mind that costs add up with each additional address.

Step 4: Purchase the Yearly Plan

Once you've chosen your email address and the number of accounts, click Continue to review the plan options. Wix offers business email through Google Workspace, which gives you a full Gmail-like inbox — just with your own domain attached.

The plan is billed annually, making it an affordable way to maintain a professional email setup year-round.

Step 5: Everything Connects Automatically in Wix

After completing your purchase, Wix automatically connects your new Google Workspace email to your account. There's no manual DNS configuration required — it just works.

Once it's live, update your website's contact section and footer with your new email address. Done!

How to Get a Professional Email Address with Wix

4. How Much Does Wix Business Email Cost?

Wix business email is powered by Google Workspace and is priced per email account on an annual billing cycle. The exact price can vary by region, but it typically comes out to a few dollars per month per account.

You only pay for the accounts you need, so starting with just one is a cost-effective option for most small businesses and freelancers.

5. Wix Email vs. Regular Gmail — What's the Difference?

Functionally, the experience is very similar. Your Wix business email runs on Google Workspace, so you get the familiar Gmail interface, Google Calendar, Google Drive, and all the other tools you're used to.

The key difference is the email address itself. With a regular Gmail account, your address ends in @gmail.com. With Wix business email, it ends in your own domain — which looks far more professional.

6. Is Wix Business Email Good for Beginners?

Absolutely. The setup process is completely guided inside the Wix dashboard — no technical knowledge required. Wix handles the domain verification and DNS configuration automatically.

If you already have a Wix website with a custom domain, adding a professional email address is just a few clicks away. It's one of the easiest upgrades you can make to your online presence.

7. Tips for Using Your New Wix Business Email

Here are a few ways to make the most of your new professional email address:

  • Add it to your website — update your contact page, footer, and about page.
  • Use it on business cards — consistency across print and digital materials builds trust.
  • Set it as your reply-to address — make sure all client communication comes from your branded address.
  • Create a professional email signature — include your name, role, website URL, and phone number.

Frequently Asked Questions

Can I set up a business email without a custom domain on Wix?
No — you need a custom domain connected to your Wix site to create a business email address. The email address will use your domain name (e.g., [email protected]).
How many email addresses can I create with Wix?
You can create multiple email addresses, but Wix charges per account. It's best to start with one and add more only if needed.
Does Wix business email work like Gmail?
Yes. Wix business email is powered by Google Workspace, so it uses the familiar Gmail interface along with Google Calendar, Drive, and other Google tools.
Can I access my Wix business email on my phone?
Yes. Since it runs on Google Workspace, you can access it via the Gmail app on iOS or Android, or any email client that supports IMAP/SMTP.
Is the Wix business email setup complicated?
Not at all. Wix handles the technical setup automatically. You just choose your email address, select a plan, and Wix connects everything to your domain for you.
Can I use my Wix business email to send newsletters or marketing emails?
Your Wix business email is best used for regular correspondence. For bulk marketing emails, it's recommended to use a dedicated email marketing tool to protect your sender reputation.
What happens to my email if I cancel my Wix plan?
Your email plan is separate from your Wix website plan. However, it's a good idea to check Wix's official support documentation for the most up-to-date information on what happens to email accounts if you make changes to your subscription.

8. Disclosure

Some links in this post may be affiliate links. If you make a purchase through them, we may earn a small commission at no extra cost to you. All content is provided for informational purposes only and comes without any guarantee. This post does not constitute financial, legal, tax, or investment advice.

Related Articles