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How to Cancel Your Shopify Plan in 2026 – Quick & Easy Tutorial

27 Jun 2025 · Watch on YouTube

Want to cancel your Shopify plan but not sure where to start? Don't worry — it only takes a couple of minutes.

This quick guide walks you through every step, so you can close your store cleanly without unexpected charges. And if you're looking for an easier alternative, check out Wix or Hostinger — both are beginner-friendly e-commerce platforms.

1. Go to Your Shopify Plan Settings

Start by logging in to your Shopify admin panel. From there, click on Settings in the bottom-left corner of the dashboard.

In the settings menu, select the second option: Plan. You'll see your currently active Shopify plan displayed here.

How to Cancel Your Shopify Plan in 2026 – Quick & Easy Tutorial

2. Click Cancel Plan

Scroll down on the Plan page and click the Cancel button, then confirm by clicking Cancel Plan.

Shopify will now show you three important bullet points. Read these carefully before proceeding — they're easy to overlook but crucial.

How to Cancel Your Shopify Plan in 2026 – Quick & Easy Tutorial

3. Cancel External App Subscriptions First

Here's the most important step many people miss: all Shopify apps will be cancelled automatically, but any apps with external billing outside of Shopify will not be cancelled for you.

Head to Apps and Sales Channels in your settings and check for any third-party apps with their own subscriptions. Cancel those manually before proceeding — otherwise you'll keep getting charged even after your Shopify plan is gone.

4. Remove Additional Store Connections

If any business partners or staff members have access to your store, remove them before cancelling.

Simply click the relevant link in the cancellation checklist to manage store collaborators and revoke access.

5. Disable Automatic Domain Renewal in Shopify

If you purchased your domain through Shopify, you need to turn off automatic domain renewal before cancelling your plan.

If you skip this, Shopify will continue to bill you for the domain renewal even after your store is deactivated. Click the link in the checklist and untick the automatic renewal box.

How to Cancel Your Shopify Plan in 2026 – Quick & Easy Tutorial

6. Confirm Cancellation and Deactivate Your Store

Once you've completed all three checklist items, tick the box that says "I have reviewed the information above" and click Continue.

Your store will be deactivated and your plan cancelled. There won't be any further charges to your account.

7. What Happens to Your Shopify Data After Cancellation?

Good news: Shopify keeps your store data — including product information and customer details — for 2 years after cancellation.

So if you change your mind down the road, you can simply log back in, reactivate your plan, and your store will be right where you left it.

How to Cancel Your Shopify Plan in 2026 – Quick & Easy Tutorial

8. Easier Shopify Alternatives Worth Considering

If you found Shopify too complicated or just not the right fit, there are simpler alternatives for building an online store.

Wix is a drag-and-drop website builder with solid e-commerce features — great for beginners. Hostinger is another excellent option if you want an easy, affordable online shop setup.

Both platforms are significantly more beginner-friendly than Shopify, so they're worth exploring if you want to continue your e-commerce journey.

9. Is Shopify Right for Beginners?

Shopify is powerful, but it comes with a learning curve. The interface can feel overwhelming, especially with all the app integrations and billing settings.

For beginners who just want a simple online store without a lot of technical setup, alternatives like Wix or Hostinger are often a better starting point.

10. How Much Does It Cost to Keep a Shopify Plan?

Shopify's basic plan starts at $39/month (billed monthly). If you're not actively using your store, those charges add up quickly.

Cancelling your plan stops the monthly billing — but remember to also handle domain renewals and third-party app subscriptions separately, as described above.

Frequently Asked Questions

Can I pause my Shopify plan instead of cancelling it?
Yes, Shopify offers a Pause and Build plan that lets you keep your store without selling while paying a reduced fee. It's a good option if you plan to come back.
Will I lose my data if I cancel my Shopify plan?
No. Shopify retains your store data — products, customer info, and orders — for 2 years after cancellation. You can reactivate anytime within that window.
Do I get a refund when I cancel my Shopify plan?
Shopify generally does not offer refunds for unused portions of a billing period. It's best to cancel just before your next billing date to avoid paying for an extra month.
What happens to my Shopify domain if I cancel my plan?
If you bought your domain through Shopify, it won't automatically be cancelled. You need to manually disable automatic renewal in your domain settings before cancelling, otherwise you'll keep being charged.
Do third-party app subscriptions cancel automatically when I cancel Shopify?
No. Apps billed directly by Shopify are cancelled automatically, but apps with external billing must be cancelled manually through each app's own settings or website.
Can I reactivate my Shopify store after cancelling?
Yes. As long as it's within 2 years of cancellation, you can log back in to your Shopify account and reactivate your plan to restore your store.
Is there a free plan on Shopify?
Shopify does not offer a permanent free plan, but it does offer a free trial period so you can test the platform before committing to a paid plan.
What is a good Shopify alternative for beginners?
Wix and Hostinger are both great beginner-friendly alternatives to Shopify. They offer e-commerce features with simpler interfaces and are often easier to set up for small stores.

11. Disclosure

Some links in this post may be affiliate links. If you make a purchase through them, I may earn a small commission at no extra cost to you. All content is provided for informational purposes only — no guarantees are made regarding results. This post does not constitute financial, legal, tax, or investment advice.

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